Privacy Policy

This website belongs to GMG Group of Companies.

Introduction: GMG has offices in various locations globally i.e., GMG Group Ltd., Guernsey which is our parent holding company and its wholly owned subsidiary (ies) below:

  1. GMG (Dubai) Ltd., Dubai -incorporated in DIFC and regulated by the DFSA.
  2. GMG Brokers Ltd., London -incorporated in the UK and regulated by the UK FCA.
  3. GMG Europe B.V., Amsterdam -incorporated in the Netherlands and regulated by the AFM.
  4. GMG Europe B.V., odštěpný závod, Prague -incorporated in Czech Republic and regulated by the AFM as a branch of GMG Europe B.V.
  5. GMG Africa (Pty) Ltd., Johannesburg - incorporated in South Africa.

All entities together referred to as “GMG”.

Scope: This Website Privacy Notice generally covers all visitors to our website www.gmg-brokers.com.
For personal data that is subject to a specific GMG entity above listed, you may reach out to us at dataprotection@gmg-brokers.com. We will co-ordinate internally regarding your query or request with our concern affiliate and put you in touch with the concern team by way of introductory email.

Interpretation:
You / your refers to any visitor to our corporate website listed above.
We / our / us refers to GMG.

Moto of the Privacy Policy: GMG is committed to protecting the privacy of personal information of our customers which has been provided to us or collected by us when you use our products and services. Our privacy policy explains how and why we collect personal information about you, and how that information is maintained and used.

Amendments to the Privacy Policy: GMG reserves its right to amend this Privacy Policy from time to time based on changes as per the business, legal and regulatory requirements and applicable laws and the same shall be updated on this website. You are encouraged to periodically visit this page to review the policy and any changes.

Warranties: By using our website or our products/services or otherwise providing information to us through this website, you consent that your personal information may be used and handled as described in this Privacy Statement.

GMG’s and its Affiliates Responsibility: Depending on which entity with GMG family you are dealing with, the relevant data controller is that particular entity. See below list of Controllers based on jurisdiction and GMG entity you are dealing with:

GMG Group Ltd.

Address: Level 5 Mill Court La
Charroterie St Peter Port
GUERNSEY GY1 1EJ

Jurisdiction: Guernsey
 

GMG (Dubai) Ltd.

Address: Unit 103, First Floor,
Al Fattan Currency Tower 1,
DIFC, PO Box 506821, Dubai, UAE

Jurisdiction: DIFC, Dubai, United Arab Emirates

GMG Brokers Ltd.

Address: 4th Floor,
33-35 Cornhill, London,
EC3V 3ND United Kingdom

Jurisdiction: London, the United Kingdom
 

GMG Europe B.V.

Address: Office 3A.11,
3rd Floor, Laarderhoogtweg 13,
Amsterdam 1101DZ,
The Netherlands
 

Jurisdiction: Amsterdam, The Netherlands

GMG Europe B.V., odštěpný závod

Address: Senovážné náměstí
1465/7 110 00
Praha 1,
Czech Republic
 

Jurisdiction: Prague, Czech Republic

GMG Africa (Pty) Ltd.

Regd. Address: TMF Building 2 Conference Lane,
Bridgewater One Block 1
Bridgeway Precinct Century City
Western Cape 7446

Jurisdiction: Johannesburg, South Africa

We collect and process personal information that is necessary to provide our services and meet our legal obligations. This may include identification data (e.g. full name, title, gender, date of birth, passport or ID numbers, signature, address, contact details), financial information, and information relating to your use of our website (e.g. IP address, browser type).

We may receive personal information from third parties, such as past employers (for recruitment) or service providers (for client services). In such cases, the third party is responsible for informing you, obtaining any required consents, and directing you to this Privacy Notice. Once received, we will handle your information strictly in accordance with this Policy.

When you engage with us (e.g. by email, phone, website, or social media), you may provide personal details directly. If you apply for a job, we may also collect information from relevant third parties regarding your employment history.

We process personal information for the following purposes:

  • To perform a contract with you.
  • To comply with legal and regulatory requirements (including call recording).
  • For recruitment and HR purposes.
  • For our legitimate business interests, including improving our services, supporting staff and clients, and analysing website use.

We only collect and process personal data lawfully, fairly, and transparently, with your consent where required. We take reasonable steps to ensure information is accurate, complete, and up to date, but depend on you to notify us of any changes.

If you provide personal information on behalf of another individual, you are responsible for informing them and directing them to this Privacy Notice.

Providing Personal Information on Behalf of Others: If you provide Personal Information about another individual, you are responsible for notifying them, directing them to this Privacy Notice, and ensuring they understand how their data will be processed.

Collecting and Using Personal Information: We use your Personal Information for the following purposes:
(1) Service delivery – to provide services under our contract with you.
(2) Service improvement – to analyse data, identify usage trends, and improve our website, campaigns, and services.
(3) Legal and regulatory compliance – including financial promotion, anti-money laundering, and counter-terrorist financing requirements.
(4) Business operations – to support staff, manage internal processes, and ensure effective business administration.
(5) Recruitment – to process applications and assess suitability for employment.
(6) Marketing – to provide you with news, service updates, or similar offerings, unless you opt out.
(7) Advertising – to develop and display tailored content and advertising, including through third-party vendors, and measure effectiveness.
(8) Corporate transactions – to evaluate or complete mergers, restructurings, disposals, or sales where Personal Information may be transferred as part of our assets.

When Services Are Provided to Us: Where we receive services from third party, we may process limited personal information (such as your name and business contact details) solely to manage and administer those services. Where necessary, we may share such information with third parties for the proper provision of services, always in line with this Privacy Notice.

If you change your mind about us using your Personal Information in the ways described in this policy,
please let us know by contacting dataprotection@gmq-brokers.com.

How We Use Your Personal Information: We may share your Personal Information with professional advisors, service providers, regulators, auditors, technology providers, and affiliated companies where necessary to perform our contract with you, meet legal obligations, or support our business operations. All third parties are required to handle your data securely and in line with this Notice.

We may also disclose your Personal Information:
(a) To comply with laws and regulations (e.g., anti-money laundering, counter-terrorist financing).
(b) To enforce agreements, protect rights, or ensure the safety of our clients, staff, and business.
(c) For fraud prevention, which may involve sharing information with tax or government authorities.
(d) As part of a merger, acquisition, or sale of our business.

Security Measures: We retain your Personal Information only as long as necessary for legitimate business or legal purposes. Where you use a password to access parts of our Website, you are responsible for keeping it confidential. While we take steps to secure your data, internet transmission is never fully secure and is at your own risk. If a data breach occurs, we will make reasonable efforts to notify you promptly.

Data Transfers: Your Personal Information may be transferred to third-party servers outside your country. We take reasonable steps to ensure such transfers comply with data protection laws and include safeguards against unauthorised access or misuse. For transfers from the EEA/UK, we rely on:
(a) Adequacy decisions (where the European Commission has recognised a country’s protections as sufficient).
(b) Standard contractual clauses or equivalent safeguards where adequacy does not apply.

Your Rights: You have the right to:
(a) Request a copy of your Personal Information.
(b) Request corrections or updates.
(c) Request deletion or erasure of your data.
(d) Request that your data be transferred to another party (data portability).
(e) Withdraw consent where processing is based on consent.

You may exercise your rights of access, rectification, cancellation and opposition by contacting us.:
(a) Data Supervisor or Contact Officer: Depending on the particular jurisdiction, the relevant GMG entity is the data controller in respect of any personal information collected directly from all website visitors or for the particular service offered to you.
(b) Further DP information can be sought via dataprotection@gmg-brokers.com.
Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, if you are in the European Economic Area (EEA) or the UK, please contact your local data protection authority in the EEA (online using weblink for Amsterdam - Home | Autoriteit Persoonsgegevens or for Prague www.uoou.cz) or UK (online using weblink Data protection. Make a complaint - GOV.UK) as applicable; and for DIFC in the United Arab Emirates please contact the DIFC Data Protection Commissioner (dp.difc.ae); and for Johannesburg in South Africa please contact the South African Information Regulator (POPIAComplaints@inforegulator.org.za).